Your data is processed in accordance with General Data Protection Regulation (GDPR) and Austrian Data Protection Act (Datenschutzgesetz, short DSG).
We will take appropriate security measures to ensure that your Personal Data will not be processed illegally, changed or deleted, duplicated, used by unauthorized third parties and be prevented from accidental loss or damage. We will implement processes that guarantee the safety of your personal data from the time it is collected until the time it is deleted.
Our Data Protection Officer:
Ing. Arnold Redhammer
How We Use Collected Data
- Personal Data, i.e. information that identifies you as an individual, such as name, email address, postal address, telephone number, bank accout, credit and debit card number, images, signature and
- non-personally identifiable data (Other Data), meaning any information that does not reveal your specific identity, such as browser and device information, operation system, language settings, demographic information and pseudonymised information collected through cookies and our applications.
We may collect Personal Data and Other Data you provide us with or which we obtain from your device or activities by using our Services, e.g. through our website, subscribing to our newsletters, contacting our customer service and contacting us per email or post.
We limit the collection of Personal Data and Other Data to the amount required to review, analyze, adapt and improve quality of our Services, customer support, fraud protection, testing and calibration of our Services, for verification of your eligibility and credit report and to inform you about changes and news to our company and Services.
Personal Data will not be disclosed to third parties unless
- you have granted us permission to do so,
- the disclosure is permitted by law,
- it is necessary to fulfill contractual obligations and for execution of your order, in particular for delivery of products or services by logistic partners, for investigating your credit status and the handling of payments.
We may process and disclose Personal Data in order to comply with any legal obligation, to enforce or apply any contract with you, to protect our legitimate business rights, properties, or safety of our employees and (prospective) customers.
We use third-party tools and platforms to engage our customers, see section Third-Party Subprocessors.
If you subscribe to one of our newsletters, we will use your email address, name, title and relevant data to provide you with news about us and our Services. We use this data to inform you about our product development, about the launch of new products, about what we writing about on our blog as well as conferences we attend, et cetera. You may unsubscribe from our newsletters by clicking the unsubscribe button in each of our emails or in your profile settings.
We may contact you individually using the data you provided us with to inform you about new products and services.
We use third-party subprocessor for handling newsletters, see section Third-Party Subprocessors
If you contact us per email or through the contact form on our website, we store your name and email address as well as any additional information that is included in the email and contact form for the purpose of providing information and support for our Services.
As a means to properly deal with incoming support requests, we may use the submitted information to contact you in order to gain further information, if necessary.
If we receive your job application, we retain the necessary Personal Data like name, contact information, curriculum vitae and other data you give us to process your application.
We may place links and plug-ins from plug-in providers (see section Third-Party Subprocessors) on our website. However, these services may use their own cookies or web beacons to collect information about users who interact with our websites.
If you visit our website, your browser connects directly with the servers of plug-in providers and the content of the plug-in may be directly generated and incorporated on our website by your browser. Therefore, plug-in providers may be enabled to track and connect your visit and activities on our website with your profile set on such plug-in provider's website. Any information about interactions such as comments or the use of "like-buttons" may be directly transmitted to the plug-in providers' websites and may be stored by the relevant plug-in provider. If you want to avoid such transmission and storage of your data, you may prevent this by logging out of your relevant profiles with plug-in providers before using the plug-in. For further information about the purpose and extent of data usage and processing by plug-in providers on our website, please find the relevant providers' privacy policies in section Third-Party Subprocessors.
We also collect website visitors' Other Data via third-party subprocessors (see section Third-Party Subprocessors), for purposes of analyzing and interpreting how our visitors interact with our website.
We track data such as what pages a visitor has viewed, what links a visitor clicked, whether a prospective customer has started one of our contact forms, whether a prospective customer has completed one of our contact forms and segmenting this data depending on which of our various Services such prospective customer is interested in.
Plausible Insights OÜ
- Purpose: Website Analytics
Amazon Web Services, Inc
- Purpose: Service Provision
- Purpose: Office applications
- Purpose: Customer Engagement & Customer Relationship Management
Use of Our Website by Minors
If you are 14 years old or younger, we need your parents' / legal guardian's consent before you submit data via our Services. It is not allowed to submit data without such consent. If we receive any such data, we will stop processing this data as soon as we are informed.
Right to Information
As a data subject, you have the right to information, rectification, erasure, restriction, data portability and objection regarding your data, subject to legal and contractual regulations.
You can also contact Austrian Data Protection Authority as national supervisory authority for data protection in the Republic of 🇦🇹 Austria. Their postal address is Barichgasse 40-42, 1030 Vienna, Austria.